Turn More Guests Into Repeat Customers, Automatically.
WhatsApp & SMS systems that fill tables, boost Google reviews, and grow revenue for high-end restaurants in South Africa
About Us
Experience in the industry, focused on measurable outcomes.
Having worked closely with high-end and trendy restaurants in South Africa, we’ve seen firsthand how small operational details can have a major impact on bookings, reviews, and repeat business. That background allows us to quickly understand how your restaurant runs, where revenue is being left on the table, and what needs to change for performance to improve.
As a result, we help venues:
Stabilise revenue across the week, not just on weekends
Increase repeat visits from existing guests
Grow review volume and ratings to stand out in competitive areas
Make future revenue more predictable and less dependent on chance
Borokwa exists to bring that same level of clarity and structure to more restaurants that take their service seriously and want their numbers to reflect it.
Exquisite Dining Deserves A Predictable Flow of Guests.
Our food, ambiance, and service set the standard. Your marketing should too.
We help fine dining restaurants grow loyal repeat guests, improve their online reputation, and increase reservations using a premium automation system that turns every visitor into a returning patron.
No ads. No complicated marketing. Just a smarter way to fill tables
Busy Nights. Silent Losses.
Full weekends can hide the fact that you’re leaving thousands on the table every month in missed guests, missed reviews, and missed repeat visits.
Busy Nights Don’t Fix Empty Tuesdays
Weekends feel great, but mid-week tables sit half empty. There’s no reliable way to turn past guests into predictable weekday bookings.Great Service, No Follow-Up
You impress people once, then never speak to them again. No numbers collected, no list, no reminders — just hoping they remember you over the 20 other options they see online.Happy Guests, Not Enough Reviews
People compliment the food, the ambiance, the staff… but they don’t leave Google reviews. Online, you look “average”, so new guests choose somewhere else.
Our Services
We focus on the parts of your restaurant that directly impact revenue. Every service is built to be simple to run and easy for your team to adopt.
Guest List & Campaigns
We help your restaurant build and manage a high-value guest database using WhatsApp and SMS. Guests opt in via QR codes and booking forms, and we run ongoing campaigns to drive repeat visits, promote specials, and support slower days.
Reviews & Reputation
We put a structured process behind your reviews. After each visit, guests are prompted to leave feedback, happy customers are guided to Google, and negative experiences are handled privately. The result is steady review growth, stronger ratings and better visibility when guests are choosing where to book.
Reservations & Automation
We implement simple automation around enquiries and bookings so your team spends less time chasing messages and more time on service. Common questions are handled via WhatsApp flows, guests can request bookings directly, and follow-up reminders help reduce no-shows and increase repeat business.
Our Mission
To give high-end restaurants in South Africa simple, reliable systems that turn great service into predictable, repeatable revenue.
Our Philosophy
Restaurants don’t need more noise; they need structure. We focus on a small number of activities that directly affect bookings, reviews, and repeat visits, and we measure everything against those outcomes.
Our Promise
We will only recommend and implement solutions we’d use in our own business. Every initiative must be practical for your team, aligned with your brand, and tied to clear commercial results.
Our Guarantee
If a service we deliver isn’t creating visible movement in the numbers we agreed to track, we review it with you, adjust it, or remove it. The relationship is built on performance, not long-term lock-ins.
Frequently Asked Questions
Q:
What is AI Automation?
AI automation uses artificial intelligence together with automation tools to handle tasks without constant human input. It helps businesses streamline workflows, interpret data in real time, and make faster decisions, improving efficiency, accuracy, and the ability to scale.
Q:
Do you handle everything, or do we need someone in-house to manage it?
We handle the setup, configuration, and ongoing management of the system for you. Your team mainly approves messaging, shares upcoming specials, and provides basic information, so you don’t need a dedicated in-house marketer to run it.
Q:
How quickly will we see results once we start?
For most restaurants, you’ll start seeing movement within the first 2–4 weeks as the guest list grows, initial campaigns go out, and extra bookings and reviews begin to show up. The impact then compounds over the next 1–3 months as your list gets larger and the data becomes clearer.
Q:
Can we approve the messages before they go out?
Yes. You have full control over what’s sent under your brand.
We prepare the campaigns and flows, share them for your review, and only schedule or automate them once you’re happy. Over time, most clients are comfortable giving us clear guidelines and allowing us to run within those, but approval is always your choice.
Get in touch with us
If you’d like to see whether our systems are a good fit for your restaurant, the best next step is a short call. We’ll look at how you currently handle inquiries, follow-up, and reviews, and outline what could be improved.
There’s no obligation and no hard sell, just a practical conversation about numbers, capacity, and what’s realistic for your venue.
076 164 0112
1389 Zeiss Road
Monday - Friday, 9:00 am - 5:00 pm